Employees of EHIF

The department advises the employees and contractual partners of the Health Insurance Fund in legal matters and ensures the effective functioning of the Health Insurance Fund through unified information management.

We contribute to the development of the Health Insurance Fund by supporting the success of our employees at their various career stages.

The competence of the department includes public relations of the Health Insurance Fund, marketing health literacy and projects, managing public websites, and organising international cooperation.

The task of the department is advising clients, managing customer service channels of the Health Insurance Fund, and processing certificates of incapacity for work.

The department supports the network of health care providers. We advise partners, help them navigate the landscape of health insurance, and enter into contracts so that invoices for health services provided to people are paid by the Health Insurance Fund. We recruit family physician for unassigned practice lists and contribute to the development and evaluation of the quality of health services.

The department provides necessary medicinal products and medical devices intended for independent use to physicians and patients, while being responsible for the budget allocated for this and ensuring that tax revenue is used appropriately.

The competence of the department includes comprehensive organisation of management accounting of the Health Insurance Fund and development of work processes, organising accounting and processing of treatment invoices. In addition, the competence of the department includes matters related to health services provided in the European Union.

The task of the department is to turn data into information. We offer interactive desktops for departments, solve questions that have arisen with more or less extensive analysis, we develop statistical models, where necessary, to find coding errors and predict future phenomena. In addition, we provide all kinds of analytical advice.

The task of the team is to organise the management of technical IT services and products. The team is responsible for ensuring that the IT services and products of the Health Insurance Fund function, incidents are resolved, changes are implemented, and cloud machinery functions.

The Development Department ensures fast and high-quality development of the health care system and services that meet the expectations of the users of the Health Insurance Fund. In addition, we manage e-Health products and support the growth of innovation capacity of health care. All to ensure that the selection of convenient and necessary health services for the Estonian people expands quickly and wisely.

The competence of the department includes ensuring the expedient use of health insurance funds of the Health Insurance Fund, which includes preventing damage, recovering damage and undue benefits out of court or through court proceedings.

1. Elle Pütsepp
2. Kristi Toommägi
3. Viktor Vassiljev

The department develops high-quality family medical care, specialized medical care, nursing care and dental care through making new services available, developing care pathways and service models, measuring quality (incl. results and experience reported by the patient), and developing supportive payment methods. We also ensure that the prices of the services cover the actual optimal costs of service providers. Where necessary services are not available in Estonia, we pay for treatment abroad.